Use case
Pick, pack and receiving
Each pick step guided in the glasses. Camera confirms the SKU before advance. Every order logged with item-level confirmation.
Check the pallet label against PO 4471
Hold the label in view.
Verified · 14:27:03
The job to be done
Warehouse associates handle a high volume of SKUs with similar packaging. Mispicks and receiving errors create downstream problems that are expensive to unwind. A paper pick list or handheld scanner keeps one hand occupied and catches errors only after the fact. Skill Reality guides each pick step in the glasses, uses the camera to confirm the item before the associate moves on, and logs every pick with item-level confirmation.
Before and after Skill Reality
Without Skill Reality
- Pick list is on a paper sheet or handheld scanner, one hand occupied
- Similar SKU packaging makes visual confirmation unreliable
- Errors are caught downstream at pack, ship, or by the customer
- Root cause of a mispick is hard to trace after the fact
- Receiving counts are reconciled manually against the packing slip
With Skill Reality
- Each pick step is guided in the glasses, both hands free for the work
- Camera confirms the SKU against the order before the step advances
- Errors are caught at the point of pick, before they move downstream
- Every pick is logged with item confirmation, quantity, and timestamp
- Receiving discrepancies are flagged at the moment of receipt
How Skill Reality helps
Open the order, confirm each item, close the record
01. Associate opens the order by order number
The associate selects the pick or receiving order in the glasses using the order number. The correct pick sequence loads automatically, with bin locations and quantities for each line item.
02. Each item is displayed with bin location; camera confirms the SKU
The glasses show the next item, its bin location, and the required quantity. The camera scans the SKU before the step is marked complete. A mismatch stops the advance and prompts a recheck.
03. Completed order is logged with item-level confirmation
When all items are confirmed, the order record is closed automatically with item-level confirmation, quantity, and timestamp for each line. The warehouse lead has the record without any manual entry.
Who benefits
The right outcome for every role
- Warehouse associateClear pick guidance in the glasses, camera catches a wrong item before it leaves the bin
- Warehouse leadError rate data by associate and SKU, available without manual reporting
- Ops managerReceiving accuracy tracked at the item level, with discrepancies flagged at the moment of receipt
What we measure
- Reduction in mispick rate
- Reduction in order processing time per order
- Receiving accuracy rate