Glossary
Frontline work terminology
Definitions for the terms used in guided procedure software, food safety, manufacturing, and connected worker technology.
- Audit trailA time-stamped log of every completed procedure step.
- ChangeoverSwitching production equipment from one product or format to another.
- Connected workerA frontline worker who receives digital guidance and captures task data during their shift.
- Critical control point (CCP)A step in food production where a safety hazard must be controlled.
- Digital work instructionsStep-by-step job instructions delivered on a screen or display rather than on paper.
- Display glassesWearable eyewear with a heads-up display that overlays content on the wearer's field of view.
- Frontline workerAn employee who performs hands-on work in a plant, warehouse, or field environment.
- HACCPHazard Analysis and Critical Control Points: a systematic food safety management approach.
- Hands-free guidanceStep-by-step instructions delivered without requiring the worker to hold or touch a device.
- Knowledge transferCapturing expertise from experienced workers and making it available to others.
- Manufacturing execution system (MES)Software that monitors and controls manufacturing operations on the plant floor.
- On-the-job trainingLearning that happens at the workstation using real equipment and live procedures.
- Preventive maintenanceScheduled maintenance performed on equipment before a failure occurs.
- Procedure complianceThe degree to which workers follow documented procedures as written.
- Sanitation procedureA documented sequence of steps for cleaning and sanitising equipment to food safety standards.
- Smart glassesWearable eyewear with a built-in camera and display for hands-free industrial applications.
- SOP (standard operating procedure)A written set of step-by-step instructions for a routine task.
- Step verificationAutomated confirmation that a procedure step was completed correctly.
- Task guidanceReal-time, step-by-step instructions delivered to a worker as they perform a procedure.
- Wearable technologyBody-worn devices that deliver information or capture data while a worker's hands remain free.